This issue may be caused by a delay between granting the permission in Access Evo and the update synchronising with the Document application.
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If the issue does not resolve after a short while, then you could try removing and reapplying the permission for the user to the Document application.
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If the issue still persists, our support team will need to investigate, run scripts or liaise with the hosting or development teams. Any Issues with contacting us, please see the following Get support in Access Document.
Error - 'You need permission to upload documents.'
Updated over 3 weeks ago
