Skip to main content

Error - 'There was a problem Authenticating user on https://document.accessacloud.com web service URL!'

Updated yesterday

The error message "Further Detail: Invalid_Client: captcha_required" is advising that the account needs to be authenticated again.
​
Please log into go.accessacloud.com under your account to complete this Captcha.
​
Once this is complete, the authentication will go through and you'll be able to log in as usual.

Did this answer your question?