To resolve this issue Support will need access to the ADM Administrator. To resolve this issue - our support team will need to investigate, run scripts or liaise with the hosting or development teams. Any Issues with contacting us, please see the following Get support in Access Document.
Please add the following:
Details of how to replicate where in FocalPoint this is happening.
Details of how to see the ADM document appearing on the same record in Dimensions.
The depending on the type of ADM being used:
Access to the local ADM administrator user (normally UserName:ADM Password:ADM)
Impersonation privileges on Access Document Workspace Administrator user.